Please read this "Refund Policy" carefully. When you purchase the service, you are deemed to agree to all the terms of the "Refund Policy".

Services will be terminated while the refund service occurs.

1. Ordinary Proxy Services

1.1 A full refund can be requested if the services is not satisfied within 24 hours.

1.2 Only 70% money back after 24 hours within 7 days.

1.3 Comply with app store refund policy for in-app purchases or subscriptions.

You may not be eligible for refund with the following conditions:

1.4 Service was actived for more than 7 natural days.

1.5 If Upnet determines your are abusing the refund policy.

1.6 Suspension or termination of service due to violation of the Terms of Service (ToS) and User Usage Guidelines (AUP).


2. Customized Proxy Services

2.1 Customized proxy service refund is not allowed.


3. Refund

Please contact the customer service to get a refund.

Last upated on 2019-11-18